{"identifier":"nobleid:/w1/20260521/FEE4CFBC","arkIdentifier":"ark:/48914/w1/20260521/FEE4CFBC","version":1,"workTitle":"From Bureaucracy to Citizen-Centricity","workType":"Journal Article","authors":"Deepak Saxena, Laurent Muzellec, Joe McDonagh","description":null,"workUrl":null,"existingDoi":"10.4018/ijegr.305230","createdAt":"2026-05-21T12:45:53.990097Z","canonicalUrl":"https://nobleid.org/ark:/48914/w1/20260521/FEE4CFBC.v1"}