Get in Touch

We're here to help. Choose the best way to reach us based on your needs.

General Support

Response time: 24-48 hours

Questions about using NobleID, account issues, or general inquiries

Email support@nobleid.org

Technical Support

Response time: 12-24 hours

API questions, integration help, and developer resources

Email api@nobleid.org

Abuse Reports

Response time: 4-8 hours

Report policy violations, inappropriate content, or misuse

Email abuse@nobleid.org

Legal Inquiries

Response time: 2-5 business days

Email legal@nobleid.org

Data Protection

Response time: 1-3 business days

Privacy concerns, data requests, and GDPR inquiries

Email dpo@nobleid.org

Partnership

Response time: 3-5 business days

Institutional partnerships, collaborations, and business inquiries

Email partnerships@nobleid.org

Office Information

Headquarters

NobleID

1603 Capitol Avenue Ste 415 #248597

Cheyenne, WY 82001

United States

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM EST

Saturday: 10:00 AM - 2:00 PM EST

Sunday: Closed

Emergency support available 24/7

Emergency Contact

For urgent security issues, system outages, or critical problems affecting service availability:

emergency@nobleid.org

Before You Contact Us

To help us assist you more effectively, please check these resources first:

Self-Service Options

Integration Resources